GENERAL
If you are using this website, then it will be deemed that you have agreed to all the Terms and Conditions (T&C). If you do not agree to all the mentioned terms and conditions, please do not access or use the website
Please read these T&C carefully. You are advised to regularly check for any amendments or updates to the terms and conditions from time to time. Good Graze may add to or change or update these Terms of Use, from time to time entirely at its own discretion. You are responsible for checking these Terms of Use periodically to remain in compliance with these terms. Your use of Site and any amendment to the Terms of Use shall constitute your acceptance of these terms and you also agree to be bound by any such changes/revisions/amendments.
Any clause of terms and conditions if deemed invalid, void or for any reason unenforceable, shall be deemed severable and shall not affect the validity and enforceability of the remaining clauses of the terms and conditions.
PERSONAL INFORMATION
We do not intend to share your personal information with any third-party or use it for commercial or promotional purposes. Your personal information is stored on our database that will only be disclosed to our business partners for order-related services.
ORDERS AND OFFERS
Orders and Offers are subject to Good Graze’s acceptance and may be refused due to incomplete information or any other issue found at Good Graze’s discretion. After ordering a product, make sure you receive an email confirming the receipt of your order. In case you do not receive an email, you must contact us before making another order for the same product.
If you have any questions, comments or concerns regarding the order acceptance policy, or if you consider that your order was rejected in error, please contact us.
RETURN AND REFUND
Good Graze does not offer any returns, exchanges or refunds. However we do make exceptions in case you
- Receive the wrong product
- Received a tampered or damaged product at the time of delivery
We reserve the right
- To request product identification
- To determine the product has been damaged, abused or used
Please reach out to us within 24 hours of receipt of the product otherwise we will be unable to assist you and address concerns.
The amount will be refunded /reimbursed to the same instrument that was used to transact on the Good Graze website. The refund will be credited to your account within 7-10 business working days, as per the standard banking procedure.
Products which are not damaged or tampered with at the time of delivery will not be exchanged or refunded under any circumstance.
Please reach out to us on hello@goodgraze.in with complete details and images within 24 hours of receipt of product for any issues.
WARRANTIES
Good Graze does not warrant that this site or the server that makes it available, are free of viruses or other harmful components. You understand and agree that any materials downloaded or otherwise obtained through the use of the site is at your own discretion and risk and that you would be solely responsible for any damage to your computer system or loss of data that results from the download of materials.
INDEMNITY
You shall indemnify and hold harmless to Good Graze and (as applicable) our affiliates, third-parties and their respective officers, directors, agents, and employees, from any and all claims, liabilities, damages, losses, costs and expenses, including attorney’s fees, caused by or arising out of claims based upon the use of User’s actions or inactions, including but not limited to any warranties, representations or undertakings or in relation to the non-fulfilment of any of its obligations under this Agreement or arising out of the User’s infringement of any applicable laws, regulations including but not limited to Intellectual Property Rights, payment of statutory dues and taxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers and infringement of intellectual property or other rights.
COPYRIGHT & TRADEMARK
Unless otherwise noted, all materials on this site are protected as the copyright, trademarks and/ or other intellectual properties owned by Good Graze or by other parties that have licensed their material to Good Graze. All rights not expressly granted are reserved.
GOVERNING LAW
These T&C shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts of Mumbai.